Australian Small Business and Family Enterprise Ombudsman Role in Canberra,Australian Capital Territory
Australian Small Business and Family Enterprise Ombudsman
Contract Type: On-Site / Office
Location: Canberra - Australian Capital Territory
Industry: CEO & General Management
Contact Name: Emma Alberici
Contact Email: ealberici@derwentsearch.com.au
Contact Phone: 9223 1855
Date Published: 10-Jul-2025
The Australian Government is seeking applications for the role of the Australian Small Business and Family Enterprise Ombudsman (the Ombudsman). The functions of the Ombudsman are to advocate for, and give assistance to, small businesses and family enterprises. The role is a statutory appointment under the Australian Small Business and Family Enterprise Ombudsman Act 2015
(the Act). Staff within the Treasury support the Ombudsman to perform its functions.
The Ombudsman undertakes two key functions under the Act.
The Office of the Ombudsman also performs other functions including:
To apply and for a copy of the candidate information pack: Please go to www.derwentsearch.com.au and click on ‘search jobs’.
Your application requires a resume (up to four pages) and a two-page pitch describing how your skills and experience would contribute to the role.
For enquiries: Please contact Emma Alberici on 0419 683 660 or publicsector@derwentsearch.com.au, referencing the job number 33123.
Additional Information
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The Ombudsman undertakes two key functions under the Act.
- The assistance function enables the Ombudsman to receive and respond to requests for assistance in relation to small business and family enterprise matters that fall within the Commonwealth’s constitutional powers.
- The advocacy function, defined as ‘advocate for small businesses and family enterprises in relation to relevant legislation, policies, and practices’, involves research and inquiries into legislation, policies and practices affecting small businesses and family enterprises.
The Office of the Ombudsman also performs other functions including:
- facilitating mediation and dispute resolution advisor services under the Franchising, Horticulture, Dairy, and Oil Codes of Conduct
- the Small Business Tax Concierge service that assists small businesses in their disputes with the Australian Taxation Office (ATO)
- assistance for small business in dispute with another business or government agency
- direct assistance to small businesses in obtaining a ‘no adverse costs’ order in certain proceedings
- assistance to small businesses engaging with the ATO’s Compensation for Detriment and Defective Administration Scheme.
To apply and for a copy of the candidate information pack: Please go to www.derwentsearch.com.au and click on ‘search jobs’.
Your application requires a resume (up to four pages) and a two-page pitch describing how your skills and experience would contribute to the role.
For enquiries: Please contact Emma Alberici on 0419 683 660 or publicsector@derwentsearch.com.au, referencing the job number 33123.
