The Opportunity

Chief Operating Officer

Job Title: Chief Operating Officer
Contract Type: Permanent
Location: Melbourne
Salary: Competitive
Start Date: 2021-09-16
Reference: BH-28852
Contact Name: Tara Pospelyj
Contact Email:
Job Published: September 17, 2021 17:04

Job Description

•   Compelling purpose driven career opportunity
•   Enable service innovation and breakthrough strategies
•   Melbourne based

Good Shepherd’s long-term vision for change is that women, girls and families are safe, well, strong and connected. Good Shepherd Australia New Zealand employs approximately 400 staff providing counselling and support, and financial services and is a member of the global Good Shepherd Network. They work closely with governments, regulators, the community sector and private industry to deliver better outcomes for the community, providing tailored responses for women and their children, living in crisis and experiencing hardship, who lack support, and wellbeing, those in need of safety and housing and those who need to take back control of their lives and the lives of their dependents. They seek positive change in laws, policies, social norms and behaviours through research, policy and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

A transformative strategic plan to achieve their impact ambition combined with unprecedented growth has led to the creation of this role reporting to the CEO as an integral member of the Executive Team. As COO you will be responsible for transforming the portfolio of corporate services to support their high growth trajectory with effective operations, commercial input, and funding strategies. The scope includes strategy, finance & investments, governance, risk & assurance, legal, property & procurement, and people.

This role requires a COO who brings a strategic mindset, business insight and sharp financial acumen to support the development of breakthrough strategies in service innovation, developing partnership and coalitions for impact, and creating system change. This includes finance, investment and property strategies, negotiating with government, industry and corporate stakeholders, and advising the board.

You will be joining an environment committed to it values of Valuing Each Person, Reconciliation, Justice, Zeal, and Audacity in pursuing its vision. In your role as the leading business partner, it will be essential that you reflect these values with the humility to build your understanding of the sector to support front-line services with collaborative, valuable, and accessible expertise.

Your experience leading corporate services will ideally include nationally dispersed and complex service delivery environments, with strong evidence of transforming performance. Executive experience in the community sector may be an advantage but is not essential.

This is an exceptional purpose driven career opportunity. Good Shepherd has a compelling vision, exciting strategy and an impressive executive team and board to deliver the vision.

Candidate information:

Please click here to download a copy of the Executive Brief. For more information please email Andrew McEncroe at or call 0416 018 860.

To apply:

Please provide a cover letter highlighting your motivation and suitability for the role and a resume by the due date.

Applications close: Sunday, 3rd October 2021

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