The Opportunity

Director People and Culture

Job Title: Director People and Culture
Contract Type: Permanent
Location: Sydney
Salary: Competitive
Start Date: 2021-07-14
Reference: BH-28600
Contact Name: Rob Macmillan
Contact Email:
Job Published: July 15, 2021 12:00

Job Description

Director, People and Culture
Executive Band 1
NSW Ambulance

• Lead the design and delivery of an innovative People and Culture strategy
• Work within this highly respected and values driven organisation
• Impact the communities we all serve

This role is located in Rozelle, Sydney with a relocation to Homebush in 2022.

Role Outline

NSW Ambulance operates a mobile health service for the community of NSW. It provides emergency and non-emergency health care, retrieval and specialist transport services, major event planning and response, and community education. It is one of the largest Ambulance services in the world, serving a population of over 8 million, employing over 6,000 people and 350 volunteers at more than 300 locations across NSW. NSW Ambulance operates a fleet of more than 1,500 Ambulance and other vehicles and has an annual expenditure budget in excess of $1.1 billion.

The Director People and Culture is a key member of the Executive Leadership Team, reports to the CE and leads the design and implementation of the People & Culture Strategy, created to deliver an engaged, inclusive and high performing workforce that is aligned to and supports NSW Ambulance’s strategic plan. Leading a direct team of 7 plus a much larger distributed team, you will drive a more agile, responsive and contemporary organisational culture. You will work closely with your industrial relations team to deliver robust and sustainable industrial relations frameworks. You will develop and implement strategies and programs which fully support staff, including recruitment, retention, and professional development. Critical to your success will be your ability to foster a workplace culture which is inclusive, collaborative, accountable, engaged and ultimately supports NSW Ambulance to deliver their reform agenda.

We are seeking an outstanding executive leader with a track record of HR leadership gained within a large, complex, customer focused, multi-site organisation, ideally with an industrial relations framework. You’ll be an outstanding communicator with excellent stakeholder skills and a natural ability to influence and engage at all levels.

This represents a unique opportunity to create and lead the delivery of major cultural reform within this large, complex and important organisation.

For further information, please CLICK HERE to download the Candidate Information Pack for this role which includes the detailed Role Description and details on how to apply.

Applying for this Role

You are required to submit a CV and a one page covering letter, including a short statement in response to the two targeted questions below:

1. Describe a time where you have successfully implemented a robust and enterprise-wide cultural change and awareness program. What difficulties were associated with this and how did you overcome them?

2. Describe how you managed a complex industrial relations issue within your organisation, resulting in a positive outcome for all parties.

This is an ongoing, full time, Band 1, Health Service Senior Executive (HSSE) role. An attractive remuneration package within the range of $215,923 to $238,977 per annum, with annual performance reviews, will be negotiated with the successful applicant.

If you have any questions about this opportunity, please contact Rob Macmillan, Partner Health – Derwent Search or Madison Milliner at

Applications close: Sunday 1st August (11.59pm)

NSW Health values diversity and is committed to building an inclusive workplace culture that reflects the community we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTI, people with a disability and people from culturally and linguistically diverse backgrounds.