The Opportunity

Director Organisational Services

Job Title: Director Organisational Services
Contract Type: Permanent
Location: Hunter Region Mc
Salary: Competitive
Start Date: 2021-03-18
Reference: BH-28165
Contact Name: Tara Pospelyj
Contact Email:
Job Published: March 19, 2021 16:32

Job Description

Lake Macquarie is a growing, thriving regional city of 205,000 people with a great lifestyle and an exciting future. Lake Macquarie City Council employs more than 1,100 people and is a modern, progressive organisation that is responsive to change, contributes to a fairer society and is committed to improving customer experience. Excellence in many areas has been recognised in awards reflecting their ability to transform services by supporting innovation, utilising technology and nurturing collaboration.

As the leader of Organisational Services, you will be a member of the Executive team and Council’s Senior Leadership Network, playing an active role in the leadership of the organisation as a whole and pivotal in linking the organisation’s performance with the expectations of the community.

Your team of more than 200 staff is responsible for providing excellent internal and external customer experience across information technology, people and culture, risk management, business improvement, customer experience, marketing, communications, corporate strategy and reporting, Council business support, property, and business development.

Current opportunities to enhance performance include developing risk-based decision making and capability across the organisation, strategic review of technology, and optimising the significant property portfolio.

We are seeking an empowering leader with a passion for strengthening communities and developing teams and individuals. You will have a record of inspiring organisations to put customer experience and risk-based decision making at the centre of their activities, developing innovative solutions, and creating dynamic cultures. Experience in local government or the public sector is not essential, however you will have experience in diverse, complex service delivery environments.

This is a rare and exciting leadership opportunity, and we welcome applications from a range of people with a diversity of capabilities, knowledge and experience. You will be joining an outstanding team driving a customer-centric journey in an award-winning organisation.

Candidate information:
Please click here to download a copy of the candidate information pack. For more information, please email or call Kate Bromley or Andrew McEncroe on 02 9091 3210.

To apply:
Please provide a cover letter highlighting your suitability for the role and a resume by the due date.

Applications close: Sunday, 11th April 2021.