The Opportunity

Executive Director of Operations

Job Title: Executive Director of Operations
Contract Type: Permanent
Location: Queanbeyan
Salary: $275975 per annum
Start Date: 2021-01-21
Reference: BH-27951
Contact Name: Rob Macmillan
Contact Email:
Job Published: January 22, 2021 10:36

Job Description

  • High profile executive leadership role, reporting to the Chief Executive
  • Outstanding opportunity to impact this geographically dispersed regional health service and the communities served
  • Based from the picturesque Southern Tablelands, NSW

About the role
Southern NSW Local Health District (SNSWLHD) delivers health care across an area of 44,534 square kilometres , from Goulburn and Crookwell to the Victorian border and surrounds the ACT on three sides.  It extends from the beaches of the NSW South Coast, the farmlands of the Southern Tablelands, across the Great Dividing Range and the Snowy Mountains. SNSWLHD serves a permanent population of over 209,094  and is also responsible for providing sustainable healthcare to the 5 million tourists who visit the area annually.  It has an annual budget of $460m, employs over 3,000 staff and delivers healthcare services across more than 20 facilities.  SNSWLHD is led by an experienced Chief Executive (CE) and her leadership team who are now implementing a major restructure of the organisation. This has resulted in the need to appoint the newly created role of Executive Director Operations (EDO).
Reporting to the CE, the EDO will:


  • Provide strategic and operational advice to the CE, the executive team and the Board and act for the CE when required;
  • Lead and direct operations for the district, through a direct team of 12 and a wider team of 2,200, across all hospitals and multi-purpose facilities as well as a range of other clinical and corporate services;
  • Work in collaboration with the CE and executive team to lead the implementation of the 3-year financial plan;
  • Lead and deliver $400m capital management and redevelopment programs across the district;
  • Optimise clinical engagement and staff engagement supporting all staff to deliver true excellence;
  • Work closely with SNSWLHD executive leadership team, NSW Ministry of Health, other LHDs, Aboriginal and community groups, local government and a diverse range of research, academic and NGO stakeholders, driving the development and delivery of strategic plans;
  • Foster a responsive, contemporary culture based around patient safety, total patient experience and the delivery of world class patient care;
  • Ensure that all activities across the organisation are aligned to the values of NSW Health.

About you
We are ideally seeking an experienced hospital and health service executive leader with a track record of successful transformation across a significant scale hospital network or health service.  You may currently hold an EDO / COO / Deputy CE or equivalent role; we equally value applications from executive leaders with experience across complex health systems who are looking to step up to their first EDO role.  You will demonstrate the capacity to work collaboratively across a multi-faceted organisational landscape and inspire your teams to set new standards in patient care.  You’ll possess strong financial skills and commercial acumen and be passionate about healthcare and its impact on the community.  Critical to your success will be your strong communication and engagement skills and your track record of successfully forging powerful relationships with staff, stakeholders, and the broader community.
This represents a unique and exciting opportunity to help shape the vision of, and ultimately deliver, world class healthcare across this thriving and growing community.  It also offers you the prospect of living in the picturesque south coast region of NSW and becoming part of the friendly and community centred culture which the area is renowned for.
For further information, please click HERE to watch a short video presented by Margaret Bennett about the region, the organisation and the role and what you can expect in terms of support and development if successfully appointed.  Please also download the CANDIDATE INFORMATION PACK.
Applying for this Role
You are required to submit a one page covering letter, including a short statement in response to the two targeted questions below:



  1. Describe where you have led significant and complex health service transformation. What were the key challenges and how did you measure success?
  2. How did you manage the various stakeholders when leading this transformation?

Essential Requirements
The successful candidate will have:



  1. Relevant Tertiary qualifications and/or equivalent experience.

This is an ongoing, full time, Band 2, Health Service Senior Executive (HSSE) role. An attractive remuneration package within the range of $275,975 to $310,555 per annum with annual performance reviews, will be negotiated with the successful applicant.
Please contact Rob Macmillan, Partner Health at Derwent on 02 9091 3266 or email to apply or discuss this opportunity further.
Please apply for the advert through the Health Career Portal (search by job reference number REQ209870)
NSW Health values diversity and is committed to building an inclusive workplace culture that reflects the community we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTI, people with a disability and people from culturally and linguistically diverse backgrounds.




  • The selection methods for this role are in accordance with the Government Sector Employment Act 2013 and employment arrangements for the NSW public sector.
  • Applicants must respond to the two targeted questions and submit an up to date resume. For further guidance, refer to Applying for a role in the NSW Public Service.
  • Applicants will need to demonstrate their proficiency in the capabilities outlined in the Role Description. These will be assessed through the recruitment process to determine their suitability for appointment. For further information, refer to the NSW Public Sector Capability Framework.
  • To be eligible for employment, you must be one of the following:
    • An Australian citizen;
    • A permanent resident of Australia;
    • A New Zealand citizen with a current New Zealand passport; or
    • A citizen of another country with an appropriate visa that allows you to work in Australia

You can only be offered employment in this role for the duration that your current visa allows you to work in Australia; and you can only be offered ongoing employment if you have a permanent visa that allows you to work in Australia.



  • Relevant standard screening checks will be undertaken following interviews e.g. National Police Check, Service Checks, Proof of ID etc.
  • Click here for information on NSW Health

Applications close:  Sunday 7th February 2021 (11.59pm)